Phase 2 of Automated Collection Rolling Out

NEWS RELEASE - Distributed July 6, 2018 10:00 AM

Summary

Phase 2 of the City's Sort Toss Roll automated waste and recycling collection system went live on Tuesday, July 3, 2018. Collection using the new carts will be phased in over the next month. In addition, the City has taken on previously contracted out recycling collection. With these two new activities, comes some bumps in collection this week. As a result, some collections have been taking longer than normal which the City is working diligently on to get caught up.

Residents can assist for a smoother transition period by following some simple guidelines:

1. Please be sure to check your new collection calendar for the first date you can use your new carts. Until that time, please continue to use your old garbage cans, small organics cans and yellow bags for recycling. Until your automated route starts, the trucks in use cannot empty the automated carts and your garbage and recyclables cannot be collected;

2. Please check the information guide that came with your new carts to determine proper placement on collection day. The arm that picks up the carts needs 1 metre clearance all around to ensure safe and efficient operation;

3. For those households that have alley pick-up, please be sure to set your carts in the alley and not on the street;

4. With the changes in routing, residents may notice that garbage and recyclables are being picked up at a different time of day. They may also notice that houses across the street are on a different schedule. This is part of the City's work to make collection routes as efficient as possible;

5. Until October 26, 2018, residents can continue to use garbage tags for extra bags that won't fit in the carts. Extra tags can be returned to the Service and Resource Centre for a refund; and

6. New carts may be delivered anywhere from two weeks to one day before your route's first automated collection date.

For more information on automated collection and to view informative videos, visit www.nanaimo.ca/goto/SortTossRoll

Link to Strategic Plan: The automated collection program will deliver an improved level of service to Nanaimo residents while helping to reduce injury to staff in delivering this core service.

Videos

Print News Release

Is there anything wrong with this page?

Help us improve our website

Don't include private or financial information in this form.

Email Address

What you were doing

What went wrong

reCAPTCHA failed - Please try again.

Collection and use of your personal information

Information collected on this form is done so under the general authority of the Community Charter and Freedom of Information and Protection of Privacy Act (FOIPPA), and is protected in accordance with FOIPPA. Questions about the collection of your personal information may be referred to the Legislative Services Department at 250-755-4405, or via email at foi@nanaimo.ca. Please also see our Privacy Policy.