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Cart Exchange Request

Property owners of single family homes, and homes with suites or duplex that share an upsized cart set, can use the form below to submit a cart exchange request.  If your property type or preferred cart changes are not listed on this page, or you require further assistance, please contact us by emailing Cart.Requests@nanaimo.ca or calling 250-756-5390.

An exchange fee of $60 is required for all cart exchange requests.  If you swap two carts at the same time, only one charge will apply.

If the application is cancelled, a refund request is subject to a $25 administration fee pursuant to the Fees & Charges Bylaw.

  

Online Cart Exchange Request Form

Your account number found on your utility bill

Numbers only, no brackets or dashes

Type of Residence

You must be the owner of this property to request changes.

Single Family Dwelling

Recycling Option

Garbage Option

Home with a Suite: Sharing an Upsized Cart Set

Type of change

Home with a Suite: Upsize or add additional carts
Recycling Upsizing Option (Choose 1)

Garbage Upsizing Option

Home with a Suite: Split an upsized cart into two regular sized carts
When splitting an upsized cart into two regular carts please ensure your property frontage can accommodate all the carts when spaced one meter apart for collection.
Organics Split Option

Recycling Split Option

Garbage Split Option

Comments

Collection and use of your personal information

Information collected on this form is done so under the general authority of the Community Charter and Freedom of Information and Protection of Privacy Act (FOIPPA), and is protected in accordance with FOIPPA. Questions about the collection of your personal information may be referred to the Legislative Services Department at 250-755-4405, or via email at foi@nanaimo.ca. Please also see our Privacy Policy.

Conditions: Cart exchange requests must be submitted by the property owner.  The rates and charges for curbside collection service are subject to change via amendment of the Municipal Solid Waste Collection Bylaw 2011 No. 7128.  All cart exchange requests are subject to approval and/or inspection.  Curbside cart use is solely for the collection of residential Solid Waste from the serviced property, per bylaw No. 7128, with exceptions as noted in Section 7.

Acknowledgement

Last updated: November 14, 2024

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Collection and use of your personal information

Information collected on this form is done so under the general authority of the Community Charter and Freedom of Information and Protection of Privacy Act (FOIPPA), and is protected in accordance with FOIPPA. Questions about the collection of your personal information may be referred to the Legislative Services Department at 250-755-4405, or via email at foi@nanaimo.ca. Please also see our Privacy Policy.