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Government Services Guide

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Government and Public Body Roles

Frequently asked Questions

I have to go to court, where is the courthouse?

Both the Nanaimo Provincial Court and Nanaimo Supreme Court are located at 35 Front Street. For information about the different levels of court, go to bccourts.ca.

Can I get married at City Hall?

We do not hold wedding ceremonies at City Hall, but we do have parks and facilities where you can celebrate your special day. For booking information, please visit our website, or call 250‑756‑5200. For marriage licences, contact Service BC.

Who can I talk to if I am having issues with my landlord or tenant?

The Residential Tenancy Branch (RTB) provides information, resources and dispute resolution services for tenants and landlords. To contact the RTB, call 1‑800‑665‑8779 or email hstro@gov.bc.ca.

I want to apply for my Home Owner Grant. Where do I go?

The Home Owner Grant program is administered by the Province of BC. To apply and learn more, call 1-888-355-2700 or visit gov.bc.ca. 

Contact Numbers and Local Addresses

BC Assessment

1-866-825-8322
901-5800 Turner Road

Land Title Office

1-877-577-5872

Regional District of Nanaimo

250-390-4111
6300 Hammond Bay Road

Regional Transit

250-390-4531
6300 Hammond Bay Road

Residential Tenancy Branch

1-800-665-8779

Service BC

250-741-3636
460 Selby Street

Service Canada

1-800-622-6232
60 Front Street

Last updated: January 8, 2025

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IMPORTANT INFORMATION ABOUT PRIVACY AND YOUR PRESENTATION

  • Information collected on this form is done so under the general authority of the Community Charter and Freedom of Information and Privacy Protection Act (FOIPPA), and is protected in accordance with FOIPPA. Personal information will only be used by authorized staff to fulfill the purpose for which it was originally collected, or for a use consistent with that purpose.
  • Regular Council and Committee meetings that are open to the public are webcast using live-streaming video technology and may be recorded for video-on-demand access for subsequent viewing. By speaking at these meetings, you are consenting to disclosure of any personal information made evident through your speech or presentation materials, and acknowledging that this information may be disclosed and/or accessed outside of Canada. Personal information may include your image, name, address, and personal opinions. You are also asserting that your presentation is in compliance with the Federal Copyright Act, and grant the City of Nanaimo license to publish these materials. Individuals presenting to Council or Committees are requested to not disclose third-party information or it may be redacted.
For further information regarding the collection, use, or disclosure of personal information, please contact the Legislative Services Office at 250-755-4405 or at foi@nanaimo.ca.