Refund/Transfer Credit Request

Taxpayers can request to have a credit balance on their account refunded or transferred to another account, except for property tax payments made through the Tax Installment Plan which are non-refundable as set out in the terms of that plan.
In the event of a sale of a property, tax and user rates prepayments are to remain on the account established for that property and responsibility for any adjustment shall be between the vendor and the purchaser.
Refund cheques will be mailed to the mailing address on this form and may take up to 6 weeks to process.
The refund cheque will be made out to all registered owners. Exceptions will be made if all registered owners agree to it in writing to the City.
Refunds are subject to an administrative fee as set out in the Fees & Charges Bylaw.

OWNER INFORMATION

Name(s)/Company:

Mailing Address:

Email:

Phone Number:

PROPERTY INFORMATION

Civic Address:

Folio Number (8-digits) if known:

User Rates Account Number (6-digits) if known:

Please choose one of the options below.

OPTION 1 - REFUND REQUEST

Please choose from which account you are requesting a refund.

Property Tax Account

User Rates Account

What is the amount of the Refund?

OPTION 2 - TRANSFER CREDIT REQUEST

Please specify from what account to which account you would like the credit transferred

From Folio/Account Number

Select a choice

To Folio/Account Number

Credit Amount to Transfer

If the property has sold, please include the Statement of Adjustments with your request.

I/we certify that we are the registered property owner(s) or agents thereof, and direct the City to process the above refund/transfer as detailed on this form.

I certify

Collection and use of your personal information

Information collected on this form is done so under the general authority of the Community Charter and Freedom of Information and Protection of Privacy Act (FOIPPA), and is protected in accordance with FOIPPA. Questions about the collection of your personal information may be referred to the Legislative Services Department at 250-755-4405, or via email at foi@nanaimo.ca. Please also see our Privacy Policy.

Last updated: June 20, 2024

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