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4:15 p.m.:Thank you to the City of Nanaimo curbside collection customers for your patience and understanding with this week’s cancellations. Garbage/recycling collection will resume with regular scheduled routes tomorrow (Friday, Jan 17) once temperatures climb above freezing. If road conditions pose risk to workers or residents, collection of the carts on your street may be delayed.

Due to the record breaking snow events we had between Monday, January 13 and Thursday, January 16, 2020, collections were missed and had to be cancelled so that resources and personnel could be deployed to help with snow related matters.

For those who had their garbage collection cancelled, you may set out one extra bag of garbage on your next scheduled garbage collection day. Please ensure the bag weighs less than 50 pounds and is spaced at least three feet (one metre) from your black and green bins.

To be directly informed of any updates to curbside service please sign up for Service Alerts. Service Alerts can be set up as notifications on the Nanaimo Recycles app, or through the My Schedule tool on our website to be sent as emails, text messages or phone calls. Download the free Nanaimo Recycles app from the App Store and Google Play. 

On the Roads
The temperature is expected to drop below freezing tonight which means the roads will be icy from the snow melt. If possible, please avoid traveling tonight.

City crews continue to clear roads in residential areas and salt roads. AS they make their way through the city, they will attempt to clear as much as possible, however, given the 1,100 lane kilometres of roads and over 750 culs de sac, crews may not be able to get to every area.

The City is also working to clear storm drains and catch basins of snow and ice to prevent flooding. You can help by clearing any catch basin that may be in front of your home or property, if safe to do so. 

The snow may be melting, but please help pedestrians travel through our community safely. Property owners and tenants (residential and businesses) are responsible for clearing snow and ice from the sidewalks in front of their property. The City clears sidewalks in front of City facilities, on bridges, the Waterfront Walkway and E & N Trail. 
Parks has 7 pieces of equipment servicing facility parking lots and sidewalks.

Parks and Recreation
City recreation facilities are open. The Seniors Thursday Night Dance at Bowen Park and the Youth Lounge have been cancelled.

All evening programs are running, however, many registered recreation programs have been cancelled or postponed based on instructor availability. We are doing our best to contact those individuals registered in cancelled programs. Please contact our switchboard to confirm if your program is running: 250-756-5200.

Groups with facility rentals are encouraged to notify Parks, Recreation and Culture if you are cancelling. Please call 250-756-5200.

Please use extra care if you visit City parks as trails and boardwalks may be icy and heavy snow may weigh down branches. Crews continue to clear and salt walkways into City buildings, downtown sidewalks with City-owned properties (including Maffeo Sutton Park) and the E&N Trail as first priorities and as needed at this point. They also continue to clear additional sidewalks around City-owned facilities and parks - especially those areas in front of parkland where key walking routes to school are located.

Warming centre
A warming centre at the 7-10 Club (285 Prideaux Street) will be open from 10 a.m. to 4 p.m. on January 17. The City of Nanaimo thanks our partners at the 7-10 Club and the Salvation Army for their help with this short-term initiative.

Stay up to date with conditions on the City's website, Twitter feed (@cityofnanaimo) and Facebook page. For up-to-date information on public transit, follow @RDN_Transit on Twitter and @BCFerries on Twitter. Please also listen to our local radio stations the Wave 102.3, Wolf 106.9 or 91.7 Coast FM. 

Visit our Snow and Ice Control page for information on the City's response to snow and what residents and commuters can do to stay safe. 7:00 a.m.: Winter driving conditions persist throughout Nanaimo this morning.

In the event of an emergency, stay in the loop by signing up for the City's emergency notification system, Voyent Alert.

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11:00 a.m.: City crews were out all last night and with temperatures rising, they have been able to move from emergency and priority routes to secondary and residential this morning. Drivers should use care and caution on roads particularly in shady areas as they will be slippery.

The snow may be melting, but please help pedestrians travel through our community safely. Property owners and tenants (residential and businesses) are responsible for clearing snow and ice from the sidewalks in front of their property. The City clears sidewalks in front of City facilities, on bridges, the Waterfront Walkway and E & N Trail. 
Parks has 7 pieces of equipment servicing facility parking lots and sidewalks.

Garbage/Recycling Collection
Garbage/recycling collection is cancelled for Thursday, January 16. Please ensure your bins are brought in from the curb to make room for plows. We will update on Friday's collection later Thursday afternoon. 

In the coming days, as the weather and road conditions improve, we will put out updates on how the City will accommodate for the missed collection. These updates will be posted as Service Alerts on the My Schedule tool and Nanaimo Recycles app, Announcements on the City of Nanaimo homepage, our Facebook page and Twitter feed.

To be directly informed of any updates to curbside service please sign up for Service Alerts. Service Alerts can be set up as notifications on the Nanaimo Recycles app, or through the My Schedule tool on our website to be sent as emails, text messages or phone calls. Download the free Nanaimo Recycles app from the App Store and Google Play. 

Parks and Recreation
City recreation facilities are open. All registered recreation programs have been cancelled for Thursday morning. The Seniors Thursday Night Dance at Bowen Park and the Youth Lounge have been cancelled.

All afternoon and evening programs are running, however, many registered recreation programs have been cancelled or postponed based on instructor availability. We are doing our best to contact those individuals registered in cancelled programs. Please contact our switchboard to confirm if your program is running: 250-756-5200.

Groups with facility rentals are encouraged to notify Parks, Recreation and Culture if you are cancelling. Please call 250-756-5200.

Please use extra care if you visit City parks as trails and boardwalks may be icy and heavy snow may weigh down branches. Crews continue to clear and salt walkways into City buildings, downtown sidewalks with City-owned properties (including Maffeo Sutton Park) and the E&N Trail as first priorities and as needed at this point. They also continue to clear additional sidewalks around City-owned facilities and parks - especially those areas in front of parkland where key walking routes to school are located.

Warming centre
A warming centre at the 7-10 Club (285 Prideaux Street) will be open from 10 a.m. to 4 p.m. on January 17. The City of Nanaimo thanks our partners at the 7-10 Club and the Salvation Army for their help with this short-term initiative.

Stay up to date with conditions on the City's website, Twitter feed (@cityofnanaimo) and Facebook page. For up-to-date information on public transit, follow @RDN_Transit on Twitter and @BCFerries on Twitter. Please also listen to our local radio stations the Wave 102.3, Wolf 106.9 or 91.7 Coast FM. 

Visit our Snow and Ice Control page for information on the City's response to snow and what residents and commuters can do to stay safe. 7:00 a.m.: Winter driving conditions persist throughout Nanaimo this morning.