Pre-authorized Withdrawals (PAWS)

Pre-authorized withdrawals (PAWS) is an optional prepayment plan that provides an opportunity for taxpayers and residents to make payments towards property taxes and/or user rates through an automatic deduction from their bank account.

Pre-authorized Withdrawals for Property Taxes

The plan helps prepay for the upcoming tax year. Installments are withdrawn on the fifteenth (15) of each month. The City pays interest on any credits at the end of each month (except May and June). The interest rate is set by the Lieutenant Governor in Council, and the rate is updated quarterly. 

The plan runs from July to June each year for a total of twelve (12) installments; however, taxpayers can apply at any time. The later in the year you enroll in the plan, the less withdrawals you will have to prepay for the upcoming tax year.

Please note: to start pre-authorized withdrawals, current year taxes must be paid in full.

If there is a balance outstanding on your tax account when the Tax Notice is issued (end of May), the City will not withdrawal the remaining balance, and a manual payment must be made.

It is the responsibility of the registered owner to claim the Home Owner Grant (if eligible) before the tax due date each year to avoid penalties.

Pre-authorized Withdrawals for User Rates

The City of Nanaimo offers an Auto-Debit payment plan. Enrolling in this plan will prevent any outstanding balance from transferring to property taxes and accruing daily interest on January 1st each year.

Auto Debit

The total invoice amount, inclusive of the discount, will be withdrawn on the due date (approximately every four months).

Enrolling in or Modifying a Plan

Please ensure you have read the Terms & Conditions before enrolling in the plan.

You will have the option of enrolling in both the Property Tax and the User Rates Auto-Debit plan when completing either of the forms below, however, if you are enrolling in one of the plans only please select the appropriate form.

Please check our FAQ page for more information.

Last updated: November 13, 2024

Thank you for your assistance. One of our website team will look into the reported issue shortly. Loading animation

Help us improve our website

Don't include private or financial information in this form.

Collection and use of your personal information

Information collected on this form is done so under the general authority of the Community Charter and Freedom of Information and Protection of Privacy Act (FOIPPA), and is protected in accordance with FOIPPA. Questions about the collection of your personal information may be referred to the Legislative Services Department at 250-755-4405, or via email at foi@nanaimo.ca. Please also see our Privacy Policy.